Privacy Policy
Privacy Policy for Simple Shipping Containers
Last Updated: October 31, 2025Quick Navigation
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
Personal Information You Provide
Identity & Contact Data
- First and last name
- Email address
- Phone number
- Billing and delivery address
- Company name (if applicable)
Payment Information
- Payment card details (processed securely through third-party payment processors)
- Billing information
- Transaction history
Transaction Data
- Purchase history
- Container customization preferences
- Quotes and estimates requested
- Shipping and delivery information
Communications Data
- Customer service inquiries
- Survey responses
- Feedback and reviews
- Marketing preferences
Information We Collect Automatically
Technical Data
- IP address
- Browser type and version
- Device type and operating system
- Unique device identifiers
- Time zone settings
Usage Data
- Pages visited
- Time spent on pages
- Click patterns
- Search queries
- Referral sources
Location Data
- Approximate geographic location (city/state)
- Location preferences you set
- Delivery addresses
2. How We Use Your Information
We use your personal information for the following purposes:
- Process and fulfill your container orders
- Arrange delivery and shipping logistics
- Send order confirmations and updates
- Handle returns, exchanges, and customer service inquiries
- Create and maintain your customer account
- Authenticate your identity
- Provide access to order history and saved preferences
- Enable customization tool features
- Send promotional emails about new products and special offers (with your consent)
- Provide personalized product recommendations
- Conduct customer satisfaction surveys
- Display relevant content based on your location
- Analyze website usage and customer behavior
- Improve our website design and functionality
- Test new features and services
- Troubleshoot technical issues
- Prevent fraud and unauthorized transactions
- Comply with legal obligations and regulatory requirements
- Enforce our terms and conditions
- Protect the rights, property, and safety of our company and customers
3. Information Sharing & Disclosure
We do not sell your personal information. We may share your information with the following parties:
Service Providers & Business Partners
| Partner Type | Purpose | Examples |
|---|---|---|
| Payment Processors | Process credit card and payment transactions securely | Stripe, PayPal, Square |
| Shipping Partners | Deliver shipping containers to your location | Freight carriers, logistics companies |
| Cloud Services | Host our website and store data securely | Web hosting providers, database services |
| Analytics Providers | Help us understand website usage and improve services | Google Analytics (anonymized) |
| Email Services | Send transactional and marketing emails | Email delivery platforms |
| Customer Support | Provide customer service and support | CRM systems, helpdesk software |
Legal Requirements & Business Transfers
We may disclose your information when required by law or in the following situations:
- To comply with legal processes, court orders, or government requests
- To enforce our terms and conditions or other agreements
- To protect the rights, property, or safety of Simple Shipping Containers, our customers, or others
- In connection with a merger, acquisition, or sale of all or a portion of our business
- To prevent fraud, security breaches, or illegal activities
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized services. We do not use cookies for cross-site tracking or sell your data to advertisers.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality, security, and session management. These cannot be disabled. | Session / Up to 30 days |
| Location Cookies | Remember your approximate location to show you relevant container inventory and pricing in your area. | Up to 90 days |
| User Experience Cookies | Track page load timing to control when animations trigger, remember your preferences, and improve usability. | Session / Up to 30 days |
| Shopping Cart Cookies | Remember items in your cart, saved configurations, and checkout progress. | Up to 30 days |
| Functional Cookies | Remember your settings, customization preferences, and form inputs. | Up to 1 year |
| Analytics Cookies | Help us understand how visitors use our site (anonymized data only). | Up to 2 years |
Managing Your Cookie Preferences
You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies from specific websites
- Delete all cookies when you close your browser
Learn more: www.allaboutcookies.org
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Encryption
SSL/TLS encryption for all data transmitted between your browser and our servers
Secure Storage
Encrypted databases with restricted access controls and regular security audits
PCI Compliance
Payment card data handled by PCI-DSS compliant payment processors
Additional Security Measures:
- Access Controls: Limited employee access to personal data on a need-to-know basis
- Regular Monitoring: Continuous monitoring for security vulnerabilities and suspicious activity
- Staff Training: Regular security awareness training for all employees
- Incident Response: Procedures in place to respond to data breaches or security incidents
- Third-Party Audits: Regular security assessments by independent auditors
- Password Protection: Strong password requirements and secure password hashing
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Until account deletion + 30 days | Maintain your account and preferences |
| Transaction Records | 7 years | Tax, legal, and accounting requirements |
| Marketing Preferences | Until you opt-out + 90 days | Honor your communication preferences |
| Website Analytics | 26 months (anonymized) | Website improvement and trend analysis |
| Customer Support Records | 3 years | Quality assurance and dispute resolution |
| Cookie Data | See cookie table above | Varies by cookie type |
7. Your Privacy Rights
You have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you, including how we use it and who we share it with.
Right to Correction
Request correction of inaccurate or incomplete personal information we hold about you.
Right to Deletion
Request deletion of your personal information, subject to certain legal exceptions (e.g., tax records).
Right to Object
Object to processing of your personal information for direct marketing or other purposes based on legitimate interests.
Right to Restriction
Request restriction of processing your personal information in certain circumstances.
Right to Data Portability
Receive your personal information in a structured, commonly used format and transfer it to another provider.
Right to Withdraw Consent
Withdraw your consent at any time where we rely on consent to process your personal information.
Right to Opt-Out
Opt-out of marketing communications at any time by clicking "unsubscribe" in our emails.
How to Exercise Your Rights
To exercise any of these rights, please:
- Email us at: dallas@simpleshippingcontainers.com
- Call us at: (316) 500-3334
- Log into your account and update your preferences
Response Time: We will respond to your request within 30 days. You will not be charged a fee unless your request is clearly unfounded, repetitive, or excessive.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
CCPA Rights for California Residents
Right to Know
Request information about the personal information we have collected, used, disclosed, and sold about you in the past 12 months.
Right to Delete
Request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out of Sale
We do not sell your personal information.
Right to Non-Discrimination
You have the right not to receive discriminatory treatment for exercising your CCPA rights.
California Information Collection Disclosure
| Category | Collected? | Business Purpose | Shared? |
|---|---|---|---|
| Identifiers (name, email, address) | Yes | Order fulfillment, account management | Service providers only |
| Commercial information (purchase history) | Yes | Transaction processing, customer service | Service providers only |
| Internet activity (browsing, clicks) | Yes | Website improvement, analytics | Analytics providers (anonymized) |
| Geolocation data (approximate) | Yes | Show local inventory, delivery logistics | Service providers only |
| Financial information (payment details) | Limited | Payment processing (via third parties) | Payment processors only |
| Biometric information | No | N/A | N/A |
| Sensitive personal information | No | N/A | N/A |
9. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):
GDPR Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract Performance: Processing necessary to fulfill our contract with you (e.g., delivering your container order)
- Legitimate Interests: Processing necessary for our legitimate business interests (e.g., fraud prevention, website security)
- Legal Obligation: Processing required to comply with legal obligations (e.g., tax laws, accounting requirements)
- Consent: Processing based on your explicit consent (e.g., marketing communications)
International Data Transfers
If we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Transfers to countries with adequacy decisions
- Binding corporate rules or certifications
10. Children's Privacy
We do not knowingly collect personal information from children under 18 years of age. Our website and services are designed for adult consumers and businesses purchasing shipping containers.
If you believe we have inadvertently collected information from a child under 18, please contact us immediately at dallas@simpleshippingcontainers.com and we will promptly delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We Notify You
- Post the updated policy on this page with a new "Last Updated" date
- Send email notification for material changes (if you have an account)
- Display a prominent notice on our website
Your Options
- Review the updated policy when notified
- Contact us with questions or concerns
- Continue using our services = acceptance of changes
- Stop using our services if you disagree with changes
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Simple Shipping Containers - Privacy Team
Phone
(316) 500-3334Business Hours
Monday - Friday: 8:00 AM - 6:00 PM CST
Saturday: 9:00 AM - 2:00 PM CST
Sunday: Closed
Additional Resources
Acknowledgment
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services.